Updating Service Preferences and Payment Methods in the Alfred App

Introduction

Introduction

Welcome to Alfred, your all-in-one home services app designed to simplify managing energy, mobile, broadband, and insurance services. This guide will walk you through updating and modifying your service preferences and payment methods within the Alfred app to ensure your account is always personalised and up to date.

Why Keeping Your Preferences Updated Matters

Updating your service preferences and payment details helps Alfred provide you with the best service experience. It ensures your billing is accurate, notifications are aligned with your expectations, and any changes to your services are managed seamlessly.

Steps to Update Your Preferences and Payment Methods

1. Open the Alfred app on your device.
2. Navigate to the 'Settings' or 'Account' section, typically found in the app menu or your profile area.
3. Select 'Service Preferences' to review and modify which home services you are subscribed to or to adjust your subscription options.
4. To update payment methods, go to the 'Payment Details' section where you can securely add, remove, or change your credit/debit card or other payment options.
5. Set your billing preferences, such as billing dates and notification settings for invoices and payments.
6. Save your changes to ensure your preferences and payment details are correctly updated.

Tips for a Smooth Update Experience

• Ensure your app is updated to the latest version to access all available features and security improvements.
• Use secure internet connections when updating payment information to protect your data.
• Double-check your entries before saving to avoid errors in billing or service preferences.

Need Assistance?

If you experience any difficulties or have questions while updating your preferences or payment methods, Alfred’s customer support team is available 24/7 to help. You can reach them directly through the app’s support section or via our contact page at any time.

Conclusion

Keeping your service preferences and payment methods current in the Alfred app helps us deliver a seamless and efficient experience, truly reflecting our commitment to 'More life, less admin.' We encourage you to regularly check and adjust your settings to get the most from your subscription.