IntroductionIntroductionAt Alfred, we understand how important it is to keep your personal and payment information safe while using our consolidated home services app. This article explains the adv...
IntroductionWelcome to Alfred! This guide will help you switch your existing home services—like energy, mobile, or broadband—to Alfred’s simplified, consolidated subscription managed through a sing...
IntroductionManaging Service Pauses within AlfredAt Alfred, we understand that life can be unpredictable, and you might need to pause or temporarily suspend one of your home services, such as mobil...
If you encounter an issue or outage with any of your home services managed through Alfred, this guide will help you understand the best steps to take to minimise inconvenience and get the problem r...
IntroductionIntroductionWelcome to Alfred, your all-in-one home services app designed to simplify managing energy, mobile, broadband, and insurance services. This guide will walk you through updati...
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...
If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...
You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...
This FAQ is a section in the General category of your help centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...
You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Centre is designed to provide a complet...